![]() Many of the course modules will discuss about the Opera PMS hotel software and its functionality. This way you will realise the quality of your service and the areas that need improvement. You will also understand how to improve the relationship with your customers and on how to ask for feedbacks and reviews on the service provided to them. Therefore, this Opera PMS certification course aims to improve your communication skills to solve customer issues and to gain the trust and loyalty of the customers. This certification is a guaranteed way to get into the hotel/hospitality industry, provided you own a qualification at level 3 or above in a related disciple to enroll in this course.Ĭustomer service is all about answering customer questions or solving customer issues with regards to purchases. This course is a complete guide that will not only educate you on the hotel/hospitality industry’s customer service, but will also get you up to speed with the most popular Opera PMS hotel software. Learn all what it takes to be a successful receptionist or a front office professional by enrolling in this highly detailed Customer Service and Opera PMS Diploma Training course at QLS Level 3. ![]()
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